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When a Magic Meal Kits module errors out, the fastest way to find the cause is to look at what went into it (input) and what came back (output). Download both from Make as files and send them with your support request.

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When you need this

Symptom: A Magic Meal Kits module in your Make scenario errors out or returns something you didn’t expect.

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Download the input and output

1

Open the failed run

In Make, open the scenario that failed and pick the run with the error.
2

Open the bundle data

Click the number (bubble) at the top right of the failing module, then click View bundle data.
Screenshot coming soon: Make module bubble and View bundle data
3

Download raw input and raw output

Click View raw input and View raw output one at a time to download both files.
Screenshot coming soon: View raw input and View raw output buttons
Both files contain exactly what went into the module. If they include API keys or personal data, send them only to support and don’t post them anywhere public.

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Send it to support

Send the following through our KakaoTalk channel:
  • Your Magic Meal Kits account email
  • A description of the problem
  • The raw input file and the raw output file
If server-side records help too, see Share system logs.

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If you can’t find the buttons

  • No View bundle data? Make sure the scenario has run at least once.
  • No number over the module? Make sure you’ve selected the run that had the error.