Before you start
- You need a Magic Meal Kits account.
- You need access to make.magicmealkits.com/app-status.
- Have your account email and a short description of the symptom ready.
Download your system logs
Open System Logs
Go to make.magicmealkits.com/app-status
and click System Logs.

Screenshot the graphs
Take a screenshot of all the graphs shown on the screen — you’ll send these to
support.


Send these to support
Share the following four items with support via KakaoTalk:- Your Magic Meal Kits account email
- A description of the symptom
- The metrics graph screenshots (from Step 3)
- The log file (from Steps 7–8)
KakaoTalk support chat: pf.kakao.com/_fMgxdn/chat







